Briefings
The same extract, cut for the room that will read it
A contractor review, a scrutiny panel, and a neighbourhood team do not need the same number of bars. This page sets out how we shape a sitting from the repair log without inventing a score.
Scrutiny and housing board
Four to six charts and a two-page note. Outstanding jobs at month-end, raise rate on the noisiest schemes per hundred homes, trade mix against the previous year, and the share of tickets missing an estate or a completion date. Members leave able to ask about a contractor or a coding change, not about whether the spreadsheet was complete.
Contractor review
We keep the landlord’s trade names and show volume and wait for the trades in the contract. Planned-works flags, if they exist, stay visible so a kitchen programme is not mistaken for a joinery crisis. The officer who owns the log sits with us so a bar is not explained away as ‘just weather’ without checking the extract.
Neighbourhood team
Scheme-level pages, often printed for an Estate Walk Session. Density of leaks or drainage jobs against block and floor where those fields exist. Captions from the walk go back into the next quarterly pack rather than living only in someone’s notebook.
What a briefing is not
It is not a live screen of today’s tickets. It is not a tenant app. It is a dated reading of the months you sent, with the gaps labelled. If you need a Repair Demand Review first so estate lists match, start there.